Privacy Policy

1. Who We Are and How to Contact Us

8slot is an online gaming and sports betting platform operated under PAGCOR (Philippine Amusement and Gaming Corporation) guidelines. The platform is accessible at https://8slot.club and provides casino games, live dealer tables, bingo, and sports betting services to eligible Filipino players.

8slot is the Data Controller responsible for the personal data of users collected through the platform. For all privacy-related inquiries, complaints, or requests to exercise data subject rights, you may contact our Data Protection Officer (DPO) as follows:

• Email (plain text, not a link): [email protected]
• Live Chat: Available 24/7 inside your logged-in 8slot account

We aim to respond to all data privacy requests within fifteen (15) business days of receipt.

2. Personal Data We Collect

8slot collects the following categories of personal data in connection with account registration, identity verification, transactions, gameplay, and platform use:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification document details (e.g., Philippine passport, SSS ID, driver's licence, or UMID).
• Contact Data: Philippine mobile number (09XX format), email address, and residential address.
• Financial Data: GCash account number, PayMaya account number, bank account details (BPI, BDO, Metrobank), transaction records, deposit history, withdrawal history, and account balance information.
• Account Data: Username, encrypted password, account preferences, active bonuses, wagering history, and responsible gaming settings.
• Technical Data: IP address, device type and model, browser type and version, operating system, session duration, and access timestamps.
• Usage Data: Game history, bet amounts, win/loss records, pages visited within the 8slot platform, and feature usage patterns.
• Communications Data: Records of your communications with 8slot support via live chat or email, including transcripts and response timestamps.
• KYC Documentation: Copies or images of identity documents submitted during the Know Your Customer verification process.

8slot does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance purposes.

3. How We Collect Your Data

8slot collects personal data through the following means:

• Direct collection: Information you provide when registering an 8slot account, completing KYC verification, submitting deposit or withdrawal requests, or contacting support.
• Automated collection: Technical and usage data collected automatically through the 8slot platform, including session cookies, server logs, and analytics tools as you navigate and use the site.
• Third-party sources: Identity verification data from payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and fraud prevention services used to verify transaction legitimacy and player identity.
• Regulatory sources: In connection with PAGCOR compliance obligations, 8slot may receive or cross-reference data from authorized Philippine regulatory databases.

4. How and Why We Use Your Data

8slot processes personal data for the following purposes:

• Creating and managing your 8slot player account and verifying your identity as required by PAGCOR and Philippine anti-money laundering (AML) regulations.
• Processing deposits and withdrawals through GCash, PayMaya, and Philippine bank accounts, and maintaining accurate financial records.
• Delivering the 8slot gaming services, including slot games, live casino, bingo, and sports betting, and personalising your experience based on gameplay preferences.
• Communicating with you about account activity, transaction confirmations, bonus offers, platform updates, and support responses.
• Administering responsible gaming tools, including deposit limits, session reminders, and self-exclusion records.
• Detecting, preventing, and investigating fraud, money laundering, underage gambling, and other prohibited activities on the platform.
• Complying with PAGCOR regulations, Philippine legal obligations, court orders, and requests from competent law enforcement authorities.
• Improving 8slot platform performance, game selection, and user experience through aggregated and anonymised analytics.
• Sending you promotional communications about 8slot bonuses, new games, and special offers — subject to your communication preferences and applicable opt-out rights.

5. Legal Bases for Processing

8slot processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations:

• Consent: Where you have provided explicit consent, such as for receiving promotional communications from 8slot. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contractual necessity: Processing required to perform our obligations under your 8slot account agreement — including account creation, transaction processing, and game delivery.
• Legal obligation: Processing necessary for 8slot to comply with PAGCOR regulations, AML requirements, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, and improving 8slot services, where such interests do not override your fundamental rights and freedoms.

6. Sharing and Disclosure of Data

8slot does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your data with the following categories of recipients strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, for the purpose of processing your financial transactions.
• Game providers: JILI, PG Soft, Pragmatic Play, Evolution Gaming, and other certified content providers, to the extent necessary for game delivery and RNG certification.
• Identity verification partners: Third-party KYC and AML compliance service providers engaged by 8slot to verify player identities and screen for prohibited activities.
• Regulatory authorities: PAGCOR and other competent Philippine government agencies, where required by law or regulatory directive.
• Law enforcement: Philippine law enforcement authorities, where 8slot is legally required to disclose data in connection with investigations into criminal activity.
• Technology service providers: Cloud infrastructure, cybersecurity, and analytics providers engaged to operate and maintain the 8slot platform, subject to contractual data processing obligations.

All third parties who process 8slot player data on our behalf are bound by contractual data protection obligations and may only use the data for the specific purposes authorised by 8slot.

7. Data Retention

8slot retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfaction of legal, regulatory, accounting, and reporting requirements.

• Active account data is retained for the duration of your registered account with 8slot plus a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC documentation is retained for the period prescribed by PAGCOR and applicable Philippine legislation.
• Support communication records are retained for two (2) years from the date of the last communication in a given thread.
• Technical and usage data collected via cookies and server logs is retained for up to twelve (12) months.

When personal data is no longer required, 8slot will securely delete or anonymise it in a manner that prevents reconstruction of the original data.

8. Cookies and Tracking Technologies

8slot uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain session security, and gather aggregated analytics. The cookies used by 8slot fall into the following categories:

• Strictly necessary cookies: Required for login sessions, security tokens, and core platform functionality. These cannot be disabled without breaking the 8slot experience.
• Functional cookies: Remember your preferences such as language settings, game sorting preferences, and responsible gaming tool configurations.
• Analytics cookies: Collect anonymised data about how players navigate 8slot, which games are most played, and where technical errors occur — used solely to improve platform performance.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from accessing your 8slot account. 8slot does not use third-party advertising cookies or cross-site tracking technologies.

9. Data Security

8slot implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and the 8slot platform — the same encryption standard used by major Philippine banks including BPI and BDO.
• Encrypted storage of all passwords using one-way hashing algorithms; 8slot staff cannot access your plain-text password under any circumstances.
• Two-factor authentication (2FA) via SMS OTP, available to all 8slot account holders and strongly recommended for all players.
• Access controls ensuring that 8slot staff can only access the minimum personal data necessary to perform their specific job functions.
• Regular security audits and penetration testing of the 8slot platform infrastructure.
• Incident response procedures that comply with the National Privacy Commission (NPC) breach notification requirements under the Data Privacy Act.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 8slot will notify the National Privacy Commission and affected players in accordance with applicable Philippine law.

10. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 8slot:

• Right to be informed: The right to know what personal data 8slot holds about you and how it is being processed — as described in this Privacy Policy.
• Right of access: The right to request a copy of the personal data 8slot holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to 8slot's legal retention obligations.
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: The right to object to processing of your personal data for direct marketing purposes. You may opt out of promotional communications at any time by contacting 8slot support.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe 8slot has violated your data privacy rights under Philippine law.

To exercise any of these rights, contact 8slot support via live chat or email. We will respond to all verified data subject requests within fifteen (15) business days.

11. Children's Privacy

8slot strictly prohibits access by minors. You must be at least 21 years of age to register and use 8slot in accordance with PAGCOR's minimum age requirements for casino-style gaming in the Philippines. 8slot does not knowingly collect personal data from individuals under 21 years of age. If we become aware that an account belongs to an underage user, we will immediately suspend the account, forfeit all associated funds, and securely delete the account data as soon as legally permissible. If you believe a minor has accessed 8slot using your account or another account, please contact support immediately.

12. Amendments to This Policy

8slot may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the 8slot platform at least seven (7) days prior to the changes taking effect. The date at the top of this Policy will always reflect the most recent revision. Continued use of 8slot following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. The current version is always published at https://8slot.club/privacy-policy.